Company Overview

XPECT Solutions, Inc. has built a strong reputation by supporting our clients in meeting their strategic goals and mission objectives. We provide high quality resources for a wide range of IT and security solutions at best-value pricing. Our success is built on a solid foundation of well-vetted, highly technical personnel, a disciplined project management approach, and an overarching commitment to customer service. We develop, test, deploy, and support exceptional solutions that enhance system functionality, while maximizing reliability and availability, and ensure the tightest security. 

Job Overview

XPECT Solutions, Inc. is looking for a Senior Unified Communications Engineer to support our Federal customer out of Huntsville, AL. The Engineer will be responsible for implementing, and maintaining complex communication solutions and provides expert level Tier 3/4 troubleshooting support focused on all enterprise integrated UC, voice, video, and A/V capabilities on all enterprise enclaves. This position will work with remote users to successfully configure and maintain connections with existing video conferencing equipment.
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Core Responsibilities

• Assures system security focus.
• Resolves OS installation
• System patching, and STIG implementation issues
• Resolves other complex system level engineering challenges as required.
• Proactively addresses operations, performance, and security issues.
• Travel to locations for installation and/or troubleshooting systems as needed

Requirements

• Active Top Secret Clearance with the ability to obtain an SCI.
  • ​​​​​​​A Counter Intelligence Polygraph is required after start.
• 8 years of experience working with voice and video systems and implementing connections between voice and video media.
• 3 years of experience engineering, deploying, and maintaining complex system configurations based on Microsoft and Cisco infrastructures
•  Strong troubleshooting skills to pinpoint and resolve calling issues,
• Ability to work with other system disciplines as required.
• Knowledge of foundation technologies, protocols, and standards for phone systems, VTC systems, streaming video systems, and network components
• Ability to communicate effectively in person, over the phone, and through email
• Ability to travel to locations for installations and/or troubleshooting systems (only as needed)

Preferred Additional Skills and Qualifications

• Knowledge of Oracle SBC technology
• Related Microsoft Certifications
• Related Cisco Certifications

 

Benefits

Xpect Solutions, Inc. is a one-of-a-kind employer with a talented team that is cleared at various levels and is certified in dozens of industry-recognized certifications. Our talented staff are the key to our success. They bring the knowledge, experience and technical skills to deliver the best solutions to our customers.

We support our team by providing open communication, win-win partnerships with clients and vendors, a team-oriented culture that supports employee diversity, and a focus on professional development and growth for a long-lasting and happy career.

We offer a benefits package that is designed to keep our most important assets – our employees – healthy, happy, energized and moving forward. Our philosophy is simple – empower our employees with the benefits, resources and the financial incentives they need to be successful.

Benefits and Perks:

• A competitive Medical, Dental, and Vision plan
• Retirement Savings Plan
• Life Insurance
• AD&D Insurance
• Short Term and Long Term Disability Insurance
• 3 weeks of annual PTO
• 11 days of Holiday PTO
• Performance Awards
• Referral Bonus Plan (of up to $2,500/year)
• Education Reimbursement/Training (of up to $2,500/year)

Xpect Solutions, Inc. is an equal opportunity and affirmative action employer, who participates in E-Verify. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender, religion, age, disability, veteran’s status, or any other classification as required by applicable law. EOE/M/F/D/V