Company Overview

XPECT Solutions, LLC has built a strong reputation by supporting our clients in meeting their strategic goals and mission objectives. We provide high quality resources for a wide range of IT and security solutions at best-value pricing. Our success is built on a solid foundation of well-vetted, highly technical personnel, a disciplined project management approach, and an overarching commitment to customer service. We develop, test, deploy, and support exceptional solutions that enhance system functionality, while maximizing reliability and availability, and ensure the tightest security. 

Job Overview

XPECT Solutions is looking for a dedicated and dynamic Senior Relationship Manager to support their Federal Customers mission critical work in Washington, DC. The Senior Relationship Manager will work supporting the FBI’s Office of Public Sector (OPS), you will play a pivotal role in advancing the Bureau’s mission to strengthen national security through enhanced collaboration with the private sector.

This team is responsible for a broad range of technological and strategic responsibilities—from developing secure digital platforms and testing emerging technologies, to crafting impactful communication products and participating in Interagency working groups. By helping design innovative solutions that foster trust and engagement, you will contribute to the FBI’s efforts to build resilient partnerships that protect the nation’s people, infrastructure, and information.

Core Responsibilities (will include but not be limited to):

• Act as the primary point of contact (POC) for specific group of internal and external partners.
• Build knowledge of government and private sector processes.
• Appropriately direct partner questions or concerns to proper POCs.
• Identify and anticipate potential connections or impacts to assigned partner group and working with management 
• to message and/or address issues that arise.
• Partner with other units to draft executive and high-profile materials, communications, products, etc.
• Gather and analyze partner feedback and input using electronic/telephonic surveys.
• Analyze and craft recommendations around new processes/policies/tools based on feedback.
• Develop and implement business processes to include but not be limited to membership, vetting, field partner
• identification, communication flows, and private sector campaign proposals.
• Attend and support executive and high-profile in-person events and webinars.
• Brief Senior leaders and executives on the status of the program status
• Draft professional polished and effective written messages to internal and external stakeholders

Requirements

• ACTIVE TOP-SECRET CLEARANCE w/ the ability to obtain an SCI
• Bachelor’s Degree.
• Ten (10) or more years of relevant experience.
• Experience working at the highest levels of government organizations or private sector corporations (Capitol Hill, Pentagon, DHS, etc.)
• Experience providing expertise and customer service to customers and stakeholders.
• Exceptional verbal and written communication skills with emphasis on communicating detailed analysis, recommendation to customers, and executive-level briefings.
• Demonstration of political savvy, ability to navigate difficult conversations, and clear understanding of information boundaries.
• Experience working independently and in collaborative environments.
• Working proficiency with Microsoft Office Products (Excel, PowerPoint, Word).

 

Benefits

Xpect Solutions, LLC is a one-of-a-kind employer with a talented team that is cleared at various levels and is certified in dozens of industry-recognized certifications. Our talented staff are the key to our success. They bring the knowledge, experience and technical skills to deliver the best solutions to our customers.

We support our team by providing open communication, win-win partnerships with clients and vendors, a team-oriented culture, and a focus on professional development and growth for a long-lasting and happy career.

We offer a benefits package that is designed to keep our most important assets – our employees – healthy, happy, energized and moving forward. Our philosophy is simple – empower our employees with the benefits, resources and the financial incentives they need to be successful.

Benefits and Perks:

• A competitive Medical, Dental, and Vision plan
• Retirement Savings Plan
• Life Insurance
• AD&D Insurance
• Short Term and Long Term Disability Insurance
• 3 weeks of annual PTO
• 11 days of Holiday PTO
• Performance Awards
• Referral Bonus Plan (of up to $5,000/year)
• Education Reimbursement/Training (of up to $2,500/year)